We accept the exchange or return of products up to 15 days after delivery.

The earrings have no return.

The amount of the items that are returned will be delivered in a voucher without expiration that can be exchanged for any other or other products on our website. We send this voucher once the product is received and as long as we receive it in the same conditions in which it was sent.

We are not responsible for the shipping costs that may arise, except for a change in size or color. In this case we send you the new item with the courier and you deliver the item to be returned.

The address to which the product should be sent is the following:

ELEPHANT

C / Antonio Pérez Tinao, nº14.

Coria del Rio (Seville) 41100.

Once the item has been received by us, this is when the return takes place.

We will send you a coupon for the value of the product with a code that you will include in the purchase process to exchange for any other product.

Do not hesitate to contact us if you have any questions, sending us an email or calling us at

954 77 44 44, where we will assist you instantly (Monday to Friday from 10:00 a.m. to 14:00 p.m. and from 17:30 p.m. to 00:21 p.m.).